THE OFFICIAL WEBSITE OF SOOS CREEK WATER & SEWER DISTRICT

Pay your bill quickly and directly with our Make A Payment link above.

Payments made through unaffiliated third party sites such as Doxo may cause delays and additional fees.


Duplicate Invoice

We have become aware that some of our customers have received duplicate copies of the same invoice in the mail.

We understand this can be confusing and we want to assure you that you only need to pay for one of the invoices.


The District Office is Now Open

with Limited Customer Service Hours

Monday - Thursday 10:00 am - 12:00 pm & 1:00 pm - 3: 00 pm

Friday 10:00 am - 12:00 noon 

You also may pay your bill through any of the following methods:

  • Our 24-hour drop box outside the District office
  • Online via our Invoice Cloud system
  • By phone at 855-844-0523
  • By mail to Soos Creek Water & Sewer District, 14616 SE 192nd St, Renton, WA 98058

DEVELOPERS MUST MAKE AN APPOINTMENT FOR SERVICE. Please contact development@sooscreek.com 


ONLINE PAYMENT ALERT

Our Invoice Cloud online payment system may not reflect the total balance on your account at this time.

  • For total amount due including any past due balance
  • see your paper statement, or call 253-630-9900 and choose option #3.

EMPLOYMENT OPPORTUNITY

We are currently hiring for the position of Utility Worker. Visit the following link for more details.

We are currently hiring for the position of Temporary (Seasonal) Utility Worker. Visit the following link for more details.


STATE DROUGHT DECLARATION

On April 16, the Department of Ecology issued a statewide drought that excludes areas served by Seattle, Everett, and Tacoma. 

Soos Creek Water & Sewer District receives water from Seattle Public Utilities (SPU.) SPU and all 24 neighboring cities and water districts that receive water from SPU are exempt from the drought declaration.

SPU carefully manages our water supply year-round and plans months ahead using forecasts and hydrologic modeling to predict possible future reservoir conditions. SPU tracked snowpack closely this winter, decided to start refilling their reservoirs early and is preparing to fill the reservoirs to higher levels than normal. This will help maximize our water storage in preparation for the summer months. Based on current conditions and forecasts, SPU anticipates the regional water system will have sufficient water supply for people and fish this spring. As always, we ask our customers to use water wisely. 

For information about ways to save water, visit www.savingwater.org


WATER SHUT OFF RESTORATION

We are currently experiencing a higher call volume, leading to longer wait times. We appreciate your patience. We will answer your call in the order it is received. Voicemails will be returned by the end of the next business day. 

Water shut off restoration will be done during business hours only, after the full account balance has been paid. It may take up to 48 hours to restore water service. 


IMPORTANT BILLING INFORMATION

Please see our FAQs

A slight change has been made to the "Please Locate Your Account" Page. 

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One-time electronic payments made via our Invoice Cloud Portal require you to enter your 10-digit Account Number followed by your five digit Customer Number including the dashes.  Example: 9999-000001-00001.

Your Account Number and Customer Number are located on the upper right hand corner of your bill.

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To make a payment over the phone, please call 855-844-0523Phone payments require you to enter your 10-digit account number followed by your 5-digit customer number.


PFAS AND OUR WATER

Providing safe, clean and reliable water to Southeast King County.

The mission of Soos Creek, a public agency, is to provide reliable, high quality water and sewer services in an efficient, cost effective manner.