Billing Information

Soos Creek's Utility Billing Department is available between the hours of 8 a.m. and 4:30 p.m. Monday through Friday. Our goal is to serve customers in a timely, courteous and professional manner.

The Department answers inquiries regarding utility billing rates and charges as well as a variety of customer service issues. Are you moving? Do you need to initiate service . . . cancel service? Do you suspect a water leak? Give us a call.

In the event that all Service Representatives are busy, your call will be automatically transferred to our voice mail system. Please leave your name, number, and service location and the next available representative will return your call. In the event of an emergency, during business hours, simply dial "0" for the operator for immediate assistance.

Attention Home Owners : Rental Property Billing

All service accounts at Soos Creek Water & Sewer District are kept in the name of the property owners. Since properties can have liens filed against them and/or foreclosed upon for collection on unpaid service charges, this policy is necessary for the protection of owners of rental properies.

Owners of rental properties may arrange for duplicate billing services. The property owner must request this optional service in writing. There is an additional charge of one dollar per billing period for this service. Contact Customer Service at (253) 630-9900 or download the Authorization for Duplicate Billing Form.